Tech Support & Security

Pro Support

Starting at $65

Expert help for advanced tasks like debugging, theme or style changes, custom design/coding and even training.

  • Debug a Software Issue
  • Find a Plugin to your Specs
  • Designing a new page
  • Custom coding
  • Live Training on Your Website

How it Works

Purchase a Time Block

Submit a Ticket

Get it Done!

Once you submit a ticket, we’ll evaluate the job. If we think it will take 30 minutes or less, we’ll get started on it right away. If we think it will take longer, well send you a quote first.

Fast – Quick jobs (15min or less) can be done in 24hrs or less.

Knowledgeable – Can’t get that bit of text to show up where you want it? Images out of alignment? No problem! Contact us with your issue and we can debug it for you.

Affordable – No monthly commitment. Get help when you need it.  30 minute blocks available.

What People Are Saying

Andrea S.
July 1, 2021

The team at Nine Planets LLC is incredibly smart, fast, and thorough! They help problem solve any website issues, with a smile. Excellent customer service. Love the entire team! Andrea Slaby Organic Soup Kitchen

Carrie Hein
November 24, 2020

I needed a web page designed and After some research and quotes I desided on 9 Planets. They where very helpful with the whole process. I knew NOTHING about web page and design. They took the time to exsplain everything to me and made sure I was happy with the web page. I would highly recommend them to any of my friends and family. Carrie's Estate Sales

FFR Trading
September 24, 2020

I have been working with 9-Planets for over 10-years. For anyone needing any help with their company web pages or any services related to their websites I highly recommend 9-Planets! Annie and Paul have been amazing on every aspect in helping my business and the growth. The host and manage several websites with my business. They have been very informative and knowledgeable. They have been attentive to possible hacking situations and keeping my sites up to date. In working with Annie I feel she has the best interest of my business at hand. I trust her and Paul's input 100%.Michael McGinnis President-CEO

Brian Tande
April 27, 2020

I am so thankful to have found Nine Planets to partner with in launching my new website. Having a small budget for developing my site, I was looking for a company that would provide technical support while allowing me to do as much as I wanted on my own. I could not be more pleased with the outcome of my site. I have a peace of mind knowing Nine Planets is there anytime I need them. Thank you, Nine Planets!

Doug Phillips
September 12, 2018

Based upon technical support and flexible solutions for hosting, Abby's has a very solid history with Nine Planets. Our uptime has been consistent (which is critical for our online ordering traffic) and it is always nice to speak with a local representative rather than a call center that is three time zones away.

Ryan Neal
August 22, 2018

Annie and the Nine Planets team were a real pleasure to work with. They empowered us to hone and clarify our own vision and then apply it to the smallest details of the web design process. Annie was extremely patient with us as we stumbled along, providing a keen eye for design, gentle and helpful feedback, and an obvious expertise in online marketing. She truly understands the power that a well-crafted website can have as a marketing tool and, impressively, gave us helpful suggestions that were specific to our particular industry. Her responses to questions were prompt and detailed, and this continues to be the case even after the launching of our site. We plan to continue our relationship with 9 Planets, and heartily recommend them to anyone who's looking for high-quality web presence.